Thetireandthespoon

Terms of use

TERMS OF USE

Effective Date:

Welcome to The Tire and The Spoon. By accessing or using our website, services, or placing orders, you agree to the following terms. If you don’t agree, don’t use the site.

1. Use of Website

You agree to use this website only for lawful purposes. You must not:

  • Misuse the site or attempt unauthorized access
  • Interfere with website functionality
  • Submit false or misleading information

We can suspend or block access if misuse is detected.

2. Orders & Services

  • All orders are subject to availability and confirmation
  • We reserve the right to cancel or refuse any order
  • Prices may change without prior notice
  • Errors in pricing or menu listings can be corrected at any time

3. Payments

  • Payments must be completed before order processing
  • We accept secure payment methods (UPI, cards, etc.)
  • Failed transactions are not our responsibility if caused by payment gateways

4. Cancellations & Refunds

  • Orders can only be cancelled before preparation starts
  • Refunds are issued only for valid issues (wrong item, damaged food, etc.)
  • Refund timelines depend on your payment provider

5. Delivery Policy

  • Delivery times are estimates, not guarantees
  • Delays may occur due to traffic, weather, or demand
  • Ensure accurate address and contact details

6. Intellectual Property

All content on this website (logo, text, images, design) belongs to The Tire and The Spoon.
You cannot copy, reproduce, or use it without permission.

7. User Accounts

If you create an account:

  • Keep your login details secure
  • You’re responsible for all activity under your account
  • We can suspend accounts for misuse

8. Limitation of Liability

We are not liable for:

  • Indirect or incidental damages
  • Loss due to service interruptions
  • Issues beyond our control

Use the service at your own risk.

9. Third-Party Services

We may use third-party tools (payment gateways, delivery partners).
We are not responsible for their performance or policies.

10. Changes to Terms

We can update these terms anytime. Continued use means you accept the updated version.

11. Governing Law

These terms are governed by the laws of India. Any disputes will be handled under local jurisdiction.

12. Contact Information

For questions or concerns: